Terms and Conditions

These Terms and Conditions describe the relationship between you and Oceanspin when you use our online casino and sportsbook services. They set out the rules for accounts, activity on the platform and how we handle payments, promotions and disputes. By registering an account and using the site you accept these terms and any related policies posted on our website.

Account responsibilities

You are responsible for keeping your account details secure and for all activity carried out through your account. Do not share your password or let others access your account. We may suspend or close accounts where we suspect unauthorised use, fraud, abuse or breach of these terms. You must notify us immediately of any unauthorised access or security concerns.

Eligibility requirements

Only individuals who meet the legal age for gambling in their jurisdiction and who are permitted to participate under local law may open an account. We may refuse registration from or close accounts belonging to persons from restricted territories. You must not attempt to access our services using VPNs or other methods to bypass geo-restrictions.

Acceptable platform use

Use the site fairly and lawfully. Prohibited activity includes collusion, account sharing, multi-accounting, using automated bots to play, attempting to manipulate games or outcomes, laundering funds and providing false information. We reserve the right to investigate unusual patterns of play and to take action including withholding funds where abuse is suspected.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which apply in addition to these conditions. Wagering requirements, eligible games, time limits and maximum bet rules vary by offer and will be displayed with each promotion. Bonuses must be claimed and used in accordance with the promotion terms and may be void where abuse is detected.

Deposits and withdrawals

All deposits and withdrawals are subject to verification checks. We require identity and address verification and may request copies of documents to comply with our obligations. We may apply transaction, deposit and withdrawal limits and perform checks to prevent fraud and money laundering. Withdrawal processing times and methods depend on the payment option chosen; we will process requests in line with our verification and security procedures.

Dispute resolution

If you have a dispute, contact our support team in the first instance so we can investigate and respond. We will aim to resolve queries promptly and fairly. If we cannot reach agreement, you may be able to refer the matter to an independent dispute resolution service where one is available in your jurisdiction. Using the support channel does not affect any legal rights you may have.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the platform after changes are published constitutes acceptance of the updated terms. If you do not agree with the changes you should stop using the service and close your account.

Other important points

We carry out checks in line with regulatory and compliance obligations, and we provide tools to help manage play including account limits, time-outs and self-exclusion where available. If you have questions about your account with Ocean Spin please contact our support team via the help channels on the website.